When you book with a Venge customer, that customer provides the appointment. Venge supplies the booking tools on their behalf.
01What we use
We collect the name, email address, selected appointment time, and—when your browser provides it—your timezone. We use these details to send your confirmation link, reserve the appointment after you confirm, and let you manage it.
02Your appointment
Your request is not reserved until you confirm it from the email sent to you. Confirmed appointments can be viewed, cancelled, or rescheduled using the private management link in that email. If the link is unavailable, contact Venge Support with the booking email, provider name, and appointment time.
03Who receives your details
The provider receives your booking details so they can deliver the appointment. Their own cancellation, no-show, and service terms apply. Venge does not decide those terms or provide the underlying service.
04Keeping information safe
Confirmation and management links are private, time-limited links. Do not forward them. We retain appointment records and related delivery information only as needed to operate the booking service, resolve issues, and meet applicable obligations.
05Questions
For help with an appointment or an unavailable management link, use Venge Support. For questions about Venge's handling of booking information, use the contact details in our Privacy Policy.